WordPress Accessibility: Themes, Plugins and What to Check

Updated ยท 7 min read

Short answer: WordPress core provides a reasonable foundation, but accessibility depends mostly on your theme, page builder, plugins and content. Vet each one, fix alt text and headings in your own content, and test with a keyboard and an automated scan. No setting makes a site conformant on its own.

WordPress powers a large share of small-business websites, which means many accessibility problems on those sites share the same causes: a theme choice, a page builder, a handful of plugins, and content added without accessibility in mind. This guide walks through where to look first, in the order that usually matters most.

This is general information, not legal advice. For questions about legal exposure, talk to an attorney.

What WordPress core does and does not handle

WordPress core has an accessibility team and a published coding standard, and its default themes and admin screens are built with accessibility in mind. That gives you a decent starting point. It does not give you a finished, conformant site.

Core generally does not decide:

In practice, most front-end accessibility issues come from things you add on top of core, not from core itself. Treat "it's WordPress" as neutral: it neither protects you nor dooms you.

Choosing an accessibility-ready theme

The WordPress.org theme directory has an "Accessibility Ready" feature tag. Themes carrying it have been reviewed against a set of accessibility requirements by the WordPress themes team. That is a useful filter, but it has limits:

What to test in any theme

Before committing to a theme, test a demo page or your own staging site:

Page builders and "div soup"

Visual page builders make layout easy, but some generate deeply nested, generic <div> elements where meaningful HTML should be. This is often called "div soup." The concern is that assistive technology relies on real structure: headings, lists, landmarks, buttons and links.

Common patterns to look for:

Here is the difference in markup:

<!-- Not operable by keyboard or announced as a button -->
<div class="btn" onclick="openMenu()">Menu</div>

<!-- Focusable, keyboard-operable, announced correctly -->
<button type="button" aria-expanded="false" aria-controls="site-menu">Menu</button>

Page builders vary a great deal, and versions change. Rather than trusting a general reputation, inspect the actual output of the builder on your own pages using your browser's developer tools, and test the widgets you use with a keyboard. The block editor (Gutenberg) tends to output simpler markup, but blocks and third-party block libraries are not automatically accessible either.

Auditing your plugins

Every plugin that adds something visible to the front end is part of your accessibility surface. Common offenders include sliders, popups, cookie banners, form builders, tabs and accordions, sticky headers, and chat widgets.

A practical plugin review

List every active plugin, then sort them into two groups:

For each plugin with front-end output, check:

If a plugin fails and cannot be configured or replaced, consider whether the feature is worth keeping. Removing a broken popup is often easier than fixing it.

About accessibility overlay plugins

Some plugins promise to fix accessibility automatically with a widget or script. Their effectiveness is widely disputed, and they have been named in legal actions. Read our overview of overlays and lawsuits before relying on one. Fixing the underlying theme, plugin and content problems is more dependable than layering a tool on top.

Alt text in the media library

Alt text is one of the most common WordPress problems because the workflow invites skipping it. When you upload an image, the media library has an "Alternative Text" field. If it is empty, WordPress does not invent a description for you.

Guidelines for good alt text under WCAG 1.1.1 Non-text Content:

Note that the media library stores alt text with the image file, but the block editor lets you override it per placement. Check the rendered page, not just the library.

<img src="team.jpg" alt="Three staff members at the front counter of our Denver shop">
<img src="divider.png" alt="">

Also review video and audio. Embedded videos need captions; see WCAG 1.2.2 Captions (Prerecorded).

A quick summary table

AreaWho controls itWhat to check
Core admin and default themesWordPress coreKeep WordPress updated
Theme templatesTheme developerKeyboard, skip link, focus, contrast
Page builder outputBuilder developer and youHeading order, real buttons, structure
PluginsPlugin developersKeyboard, focus, labels, maintenance
Alt text, headings, links, captionsYouEditorial review of every page

Putting it together

A workable order of operations:

  1. Check your theme with a keyboard and at 200 percent zoom.
  2. Review front-end plugins one at a time.
  3. Inspect page builder output for real headings, buttons and lists.
  4. Audit media library alt text and video captions.
  5. Run an automated scan, then manual checks for what tools cannot catch. Our WCAG 2.1 AA checklist is a good reference.
  6. Keep a dated record of what you tested and fixed. See dated accessibility audit records.

Automated tools catch only some issues, so manual keyboard and screen reader checks still matter. If you have received a demand letter, read what to do when you get an ADA website demand letter and speak with an attorney.

To see where your site stands, run a free scan at proofofaccess.com.

Frequently asked questions

Is an "Accessibility Ready" WordPress theme enough to make my site accessible?

No. The tag indicates the theme's templates passed a review against certain requirements, but it does not cover your content, page builder output or plugins. Customizations can also introduce new issues, so you still need to test the finished site.

Do page builders make WordPress sites inaccessible?

Not automatically, but some generate generic nested markup and custom widgets that lack proper structure or keyboard support. The result varies by builder, version and how you use it. Inspect the actual output and test interactive elements with a keyboard.

Does WordPress add alt text to my images for me?

No. WordPress provides an Alternative Text field in the media library, but leaves it blank unless you fill it in. You should write alt text that fits how each image is used, and leave it empty for purely decorative images.

Should I install an accessibility plugin to fix everything?

Be cautious. Tools that promise automatic fixes have limits, their effectiveness is disputed, and they cannot repair every issue in your theme, plugins or content. Fixing the underlying problems is generally more reliable.

How often should I re-check my WordPress site?

Re-check after theme, builder or plugin updates, and whenever you add new page types or features. Content changes matter too, since new images, videos and headings can introduce fresh issues. Keeping dated records of each check helps you show what was reviewed and when.

Proof of Access provides technical accessibility assessments. We are not a law firm and nothing on this page is legal advice. If you have received a demand letter or a lawsuit, talk to an attorney.